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Business Overview
/ Annual Report 2011 /
1
Operators’ Value Chain
Network
Construction
Content, Value
Adding to Products
Network
Operation
Design
Construction
Facilities
Management
Project
Supervision
and
Management
IT
Applications
Maintenance
Internet
Services
Distribution
Channels
Others
Voice
Value added
Services
We provide an integrated package of services
through all stages of operators' value chain
Our Services
Customer Services and Market Expansion
In 2011, through meticulous operation and innovative expansion initiatives, the Group further reinforced its leading
market position in the domestic telecommunications operator market, achieved steady businesses development
in the domestic non-operator market and recorded rapid business growth from the overseas market. As such, the
Group achieved a rapid growth of total revenues, which amounted to RMB53,507 million in 2011, representing a
year-on-year growth of 17.8%.
In 2011, the Group attained a more balanced customer mix, and revenue contribution from key customers continued
to increase. Revenue from domestic telecommunications operator customers increased by 15.9% to RMB34,151
million, accounting for 63.8% of total revenues; revenue from domestic non-operator customers increased by 15.7%
to RMB15,885 million, accounting for 29.7% of total revenues and revenue from overseas market increased by
56.0% to RMB3,471 million, with its contribution to total revenues increased by 1.6 percentage points over last year
to 6.5%.