| 1st COVER | 1 |
| 2nd COVER | 3 |
| INSIDE FRONT | 4 |
| CONTENTS | 5 |
| FINANCIAL HIGHLIGHTS | 6 |
| COMPANY PROFILE AND CORPORATE INFORMATION | 7 |
| MILESTONES | 9 |
| TELECOMMUNICATIONS INFRASTRUCTURE SERVICES | 13 |
| CHAIRMAN’S STATEMENT | 17 |
| PRESIDENT’S STATEMENT | 21 |
| BUSINESS PROCESS OUTSOURCING SERVICES | 25 |
| BUSINESS OVERVIEW | 29 |
| MANAGEMENT DISCUSSION AND ANALYSIS OF FINANCIAL CONDITIONS AND RESULTS OF OPERATIONS | 37 |
| APPLICATIONS CONTENT AND OTHER SERVICES | 45 |
| PROFILES OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT | 49 |
| REPORT OF THE DIRECTORS | 58 |
| REPORT OF THE SUPERVISORY COMMITTEE | 76 |
| CORPORATE GOVERNANCE REPORT | 77 |
| ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT | 89 |
| INVESTOR RELATIONS | 94 |
| NOTICE OF ANNUAL GENERAL MEETING | 103 |
| INDEPENDENT AUDITOR’S REPORT | 108 |
| CONSOLIDATED STATEMENT OF PROFIT OR LOSS | 110 |
| CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME | 111 |
| CONSOLIDATED STATEMENT OF FINANCIAL POSITION | 112 |
| CONSOLIDATED STATEMENT OF CHANGES IN EQUITY | 114 |
| CONSOLIDATED STATEMENT OF CASH FLOWS | 116 |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS | 118 |
| FINANCIAL SUMMARY | 187 |
| INSIDE BACK | 189 |
| 2nd BACK COVER | 190 |
| 1st BACK COVER | 192 |