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          China Communications Services Corporation Limited Annual Report 2015
        
        
          
            ENVIRONMENTAL, SOCIAL AND
          
        
        
          
            GOVERNANCE REPORT
          
        
        
          
            Supply Chain Management
          
        
        
          We have formulated the relevant administrative rules on procurement in compliance with relevant laws and regulations such as
        
        
          the
        
        
          
            PRC Contract Law and the PRC Tender Law,
          
        
        
          strengthened the monitoring and control over key procedures of, among other
        
        
          things, contract execution, safety management, financial settlement, monitoring and supervision, and strictly implemented the
        
        
          suppliers admission, assessment and exit mechanisms. Meanwhile, we conduct trainings on specific skills and safety education to
        
        
          all personnel in the supply chain and regulate the work safety administration so as to ensure that the remuneration payment and
        
        
          employment management of the supplier comply with relevant national and local requirements.
        
        
          The Group has considered operation outsourcing as the key area of audit and supervision. We conduct review on supplier
        
        
          admission, tendering and bidding as well as outsourcing pricing by ways of, among other things, audit and credit verification,
        
        
          with a view to preventing illegal and non-compliant activities such as violation of the administration measures of the Company
        
        
          and interests conveyance.
        
        
          
            Product Liability and Customers
          
        
        
          As a communications service enterprise, the Group is always committed to providing high quality, efficient and safe services for
        
        
          customers and contributes to the improvement of communications infrastructure and the protection of an effective
        
        
          communications network of the PRC. We have participated in a number of telecommunications network restoration work for
        
        
          major disasters and safety incidents to fulfil our corporate social responsibility. In 2015, after the natural disasters in Tibet,
        
        
          Zhejiang and Fujian, the Group proactively assisted customers to repair communication lines to provide a smooth communications
        
        
          network, and also delivered outstanding performance in post-earthquake reconstruction in Nepal.
        
        
          
            Anti-corruption
          
        
        
          The Group consistently complies with laws and regulations, social integrity, commercial ethics and industrial standards. We have
        
        
          been devoted to safeguarding the interests of investors and creditors, protecting intellectual property and executing contracts in
        
        
          good faith. We honour commercial credibility and oppose improper competition with a view to preventing corruption in business
        
        
          activities.
        
        
          We have strengthened anti-corruption and disciplinary education in various ways, such as seminars, trainings and themed
        
        
          conferences to facilitate the education of anti-corruption and discipline to draw the awareness of relevant requirements by our
        
        
          employees. In addition, we reinforce our daily supervision by combined supervision efforts such as audit and monitoring, and
        
        
          strictly prevent activities such as bribery, blackmail, fraud and money laundering. The Group has established departments in
        
        
          charge of discipline, inspection and supervision at different levels, set up a smooth channel for identifying and resolving existing
        
        
          problems in a timely manner. We have attached great importance to the establishment of an anti-corruption system, established
        
        
          an accountability system to clearly define responsibilities and anti-corruption responsibility letter was signed with the relevant
        
        
          responsible parties. In respect of relevant illegal and non-compliant activities, the Group will address these seriously according to
        
        
          the requirements of laws, disciplines and rules, with a view to safeguarding the normal operation of its businesses.
        
        
          Award for quality construction services from our clients
        
        
          Post-disaster restoration of base station