China Comservice continuously accelerates the improvement of quality and efficiency driven by technological innovation, centering on strategic emerging industries and customer needs as well as focusing on key technology applications and innovation for its “1 Positioning, 4 Roles”, it further increases investment in research and development, and its research and development investment in 2025 was RMB5.47 billion. The Group centralizes the research and development resources, strengthens the centralized and unified management of technological innovation, and refines technological innovation management with the guidance of “resources sharing, centralized research and development, collaborative promotion, and benefits sharing”. The Group adheres to proprietary research and development and innovation, accelerating the commercialization of research and development results to promote rapid growth in relevant businesses.

The Group believes that technological innovation is the core element in developing new quality productive forces. By focusing on research and development investments in core areas, it establishes the dual-driven product supply system of “technological innovation + market”, where innovative achievements continues to emerge and effectively empowers high-quality business development of enterprises. The Group has built the “Smart Series” core product matrix externally and the “Wise Series” empowerment platform internally. It optimizes the marketing application model and R&D efficiency evaluation mechanism, while successfully cultivating more than 30 products with contract values exceeding RMB50 million each, and over 60 products with contract values exceeding RMB10 million each. In 2025, the Group obtained 504 newly authorized invention patents and 1,300 software copyrights.

The Group seizes the strategic opportunity presented by the new generation of artificial intelligence development, and implements the “AI+” initiative in depth. By investing substantial R&D resources and building a high-level expert talent pool, it converts AI dividend into new drivers of high-quality development. The Group participates in the construction of intelligent computing centers, and provides integrated services covering “Planning, Construction, Maintenance and Operation” to meet customers’ infrastructure needs for computing power and energy, thereby building a solid foundation for artificial intelligence development. Focusing on research and development of scenario-based application, it empowers product iteration and platform upgrades with artificial intelligence technology. The Group develops flagship products and solutions in the fields of smart sports, smart grain storage, and smart energy conservation, which empowers a wide range of industries. At the same time, it actively applies artificial intelligence technology to redesign internal operation and governance processes, promotes the implementation of large model applications within enterprises, and leverages its own experience in digital intelligence transformation to help customers achieve business upgrades.