FAQs

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What was the operating performance of the Company for the first half of 2021?
In the first half of 2021, the Group seized the favourable opportunities arising from significant strategic achievements in pandemic prevention and control initiatives of China. While further advancing the resumption of work and production, the Group continued to adhere to the overall roadmap of "value-driven, seeking steady yet progressive growth and high-quality development", as well as focusing on the important opportunities brought by New Infrastructure, digital economy and smart society. By leveraging the edges as a "New Generation Integrated Smart Service Provider", the Group has accelerated market expansion and strategic deployment, thus achieving favourable operating results. Among which, the domestic non-telecom operator ("domestic non-operator") market achieved enhancement in both development speed and efficiency, domestic telecommunications operator market resumed growth, whilst the corporate technological innovation capabilities were further elevated. Meanwhile, the Group expedited the pace of State-owned Enterprise Reform and achieved significant breakthroughs in introducing strategic investors, thereby adding new impetus to the subsequent corporate development.

In the first half of 2021, the Group's total revenues were RMB64,099 million, representing a year-on-year increase of 19.1%. Cost of revenues was RMB57,266 million, representing a year-on-year increase of 19.5%. Gross profit was RMB6,833 million, representing a year-on-year increase of 15.8%. Gross profit margin was 10.7%, representing a year-on-year decrease of 0.3 percentage point. Having considered the needs for both the pandemic prevention and control and its business development, the Group applied digital measures to conduct external marketing and optimize internal operation efficiency. Therefore, selling, general and administrative expenses were RMB5,497 million, accounting for 8.6% of the total revenues, representing a year-on-year decrease of 0.3 percentage point. Profit attributable to equity shareholders of the Company was RMB1,811 million, representing a year-on-year increase of 14.1%. Net profit margin was 2.8%, representing a year-on-year decrease of 0.1 percentage point. Basic earnings per share were RMB0.262, representing a year-on-year increase of 14.1%. Free cash flow was RMB-1,515 million, indicating a year-on-year improvement.
In the first half of 2021, what measures did the Company take to maintain a rapid growth in the domestic non-telecom operator ("domestic non-operator") market? What services does the Company provide in such market? And what is the Company's outlook in the development of the domestic non-operator market?
In the first half of 2021, domestic non-operator customers, being the Group's largest customer group, sustained a strong growth momentum and was the leading growth driver of the Group's results. Revenue from such market was RMB29,270 million, representing a year-on-year robust growth of 34.0%, and accounted for 45.7% of the total revenues, representing an increase of 5.1 percentage points year-on-year. Meanwhile, gross profit margin of the domestic non-operator market saw an increase in the first half of 2021 with gross profit growth reaching 42%, faster than revenue growth; and domestic non-operator market contributed over 80% of the growth in overall gross profit of the Group, driving the overall profit to grow notably. The rapid growth of the domestic non-operator market effectively safeguarded the overall sound development of the Group. In the first half of 2021, the Group further stepped up investment in technological research and development as well as iterative development of smart products, underscoring the advantages of the "Consultant + Staff + Housekeeper" service model and the "Platform + Software + Service" comprehensive capabilities. The Group focused on key sectors such as government, electricity, transportation and construction, and endeavoured to expand key projects such as smart industrial application, dedicated network construction, data centers, urban rail transit, Industrial Internet, etc. The amount of new contracts in domestic non-operator market increased by approximately 20% year-on-year, indicating sufficient momentum for the Group's subsequent development in such market.

The Group has focused on the development opportunities arising from New Infrastructure, smart society, network security and emergency management, continuously forged the core capabilities and platforms, strengthened the research and development of products and the internal and external collaboration. Leveraging the comprehensive strengths, positive and interactive development between the emerging businesses and traditional businesses has been achieved. In 2020, the Group set up the China Comservice General Research Institute to coordinate the research and development efforts and has developed strategic core platforms in the fields of Cloud, Internet of Things ("IoT"), and network security while continuing to iterate and upgrade group-level products such as Smart City, Smart Park, Smart Highway, Smart Emergency Management, Cloud Computing services, and electronic authentication services, and forge more than 30 different smart product solutions. The Group could quickly respond to customer needs and provide the comprehensive smart product portfolio that could be disassembled or combined, as well as full-process service capabilities from top-level design to product R&D and operation.

In the domestic non-operator market, the Group will penetrate key sectors, including government, electricity, transportation, construction and Internet, as well as key regions, namely the Yangtze River Delta, the Guangdong-Hong Kong-Macao Area and the Beijing-Tianjin-Hebei Area, and will continue to develop New Infrastructure businesses represented by 5G, data centers, IoT and Industrial Internet by leveraging its smart product portfolio. Riding on years of established relationship with telecommunications operators, the Group will capitalize on the synergistic advantages to jointly provide more premium services for customers in society. The Group will continue to expand the revenue scale of the domestic non-operator market and enhance its development quality, so as to maintain sufficient and stable momentum for the corporate development in the future.
In the first half of 2021, what strategy did the Company implement to resume revenue growth in the domestic telecommunications operator market amid the decrease of investment by domestic telecommunications operators? And what is the Company's outlook in the development of the domestic telecommunications operator market?
In the domestic telecommunications operator market, the Group seized the market opportunities arising from 5G, data centers, cloud-network integration and network information security. By persisting in "CAPEX and OPEX + Smart Applications" development strategy and supporting customers' transformation with the Group's multi-scenario informatization services. In the first half of 2021, the three businesses (TIS services, BPO Services and ACO services) of the Group drove the domestic telecommunications operator market development in concert. The revenue from such market resumed growth and recorded RMB33,452 million in the first half of 2021, representing a year-on-year increase of 9.5% and accounting for 52.2% of the total revenues. Among which, revenue from China Telecom was RMB19,121 million, representing a year-on-year increase of 11.4% and accounting for 29.8% of the total revenues; revenue from domestic telecommunications operator customers other than China Telecom was RMB14,331 million, representing a year-on-year increase of 7.1% and accounting for 22.4% of the total revenues.

In the domestic telecommunications operator market, the Group will persist in the "CAPEX and OPEX + Smart Applications" development strategy and seize the opportunities arising from 5G, big data, cloud-network integration, etc. The Group will endeavour to develop the traditionally advantageous businesses by assisting customers to construct the new network infrastructure facilities featuring cloud-network integration. The Group will also provide customers with "Cloud + 5G + DICT" multi-scenario products and services to meet customers' business development needs and their digital transformation requirements. By virtue of years of experience and adopting the motto of "the highest excellence is like that of water" in its corporate culture, the Group will identify and evaluate new customer demand on service quality in the new era and promptly respond to their new requirements, with an aim of demonstrating its value, integrating itself into the industry's ecosystem, and maintaining the Group's fundamentals for stable operation.
How was the Company's development in overseas market in the first half of 2021? And what is the Company's outlook in the development of the overseas market?
Due to the continuous pandemic outbreak worldwide, the commencement and work progress of the Group's certain overseas projects were behind schedule. Revenue from overseas market was RMB1,377 million, representing a year-on-year decrease of 4.2% and accounting for 2.1% of the total revenues. Though the development of its overseas businesses was affected to a greater extent by the pandemic, the Group adopted various digital "remote" and "online" measures to conduct marketing activities for overseas projects and developed major general contracting projects in regions such as Southeast Asia, the Middle East and Africa. Once the overseas pandemic situation starts to improve, the Group will gradually push ahead with the commencement of projects in reserve.

In the overseas market, the Group is fully aware that the pandemic prevention and control situation overseas is severe, complex as well as long-standing, and so it will build the baseline of overseas pandemic risk prevention in a consistent and careful manner. Meanwhile, the Group will seize opportunities brought by the advancement of "Belt and Road" and the "new development paradigm of dual-circulation with domestic and international development reinforcing each other". While focusing on the implementation of existing major general contracting projects, the Group will leverage the "EPC+F+I+O+S" ("EPC (Engineering, Procurement, Construction) + Finance + Investment + Operation + Solution") model to seek further breakthroughs in the fields of electricity, transportation, smart city and operators' OPEX business. The Group will continue to strengthen cooperation with domestic telecommunications operators and those "Go Abroad" Chinese enterprises, leverage complementary advantages, and constantly develop new income sources in overseas markets. The Group will adopt a variety of financial and IT measures to forecast and prevent business risks overseas.
What were the Company's performance in businesses of TIS, BPO and ACO in the first half of 2021?
In the first half of 2021, the Group's revenue from TIS services was RMB34,547 million, representing a year-on-year increase of 19.0% and accounting for 53.9% of the total revenues. Among which, TIS revenue from domestic non-operator customers was RMB15,849 million, representing a rapid year-on-year growth of 41.7%. TIS revenue from domestic telecommunications operator customers was RMB17,583 million, representing a year-on-year growth of 5.0%. TIS revenue from overseas customers was RMB1,115 million, representing a year-on-year growth of 0.6%. Through innovation and transformation, along with resolute efforts to develop the domestic non-operator market, the Group has developed a new growth driver for the TIS business.

Revenue from BPO services was RMB19,787 million, representing a year-on-year increase of 16.7% and accounting for 30.9% of the total revenues. The Group continued to further develop the OPEX business of domestic telecommunications operators by supporting the maintenance of new information infrastructure network with 5G and cloud as the core technologies, and revenue from the network maintenance business increased by 8.1% year-on-year. When the pandemic situation was brought under effective control in China, the Group seized the opportunities arising from modern supply chain industry development and strengthened market expansion. Revenue from the supply chain business experienced rapid growth of 29.1% year-on-year, accounting for 51.3% of the increment in revenue from the BPO services. Revenue from the general facilities management (property management) business increased by 16.8% year-on-year. Revenue from the products distribution business increased by 16.9% year-on-year, accounting for 3.3% of the total revenues, representing a year-on-year decrease of 0.1 percentage point.

The Group has made notable achievements in business development through technological innovation. Revenue from ACO services was RMB9,765 million, representing a rapid year-on-year growth of 24.6%, and the contribution to the total revenues was 15.2%, representing an increase of 0.6 percentage point compared with the same period of last year. By leveraging its advantages of software development capability and talent, the Group seized the opportunities arising from digital transformation of society and its year-on-year revenue growth from ACO Major businesses was 2.1 percentage points higher than that of the national software business. Among which, revenue from the system integration business increased by 27.0% year-on-year, while revenue from the businesses of software development and system support as well as value-added service also increased by 22.8% and 19.8% year-on-year respectively.
What was the Company's gross profit margin in the first half of 2021? And what would be the trend going forward?
The Group's gross profit margin in the first half of 2021 was 10.7%, representing a decrease of 0.3 percentage point from 11.0% in the first half of 2020. As affected by multiple factors, including the decrease of business unit price due to continuous cost control by domestic telecommunications operators and increase of rigid costs of the Group, gross profit margin of the Group in the first half of the year decreased. Meanwhile, the Group endeavoured to improve its gross profit margin through continuous enhancement of project management and cost control as well as enhancing our capability for business value creation. In the first half of 2021, the gross profit margin of domestic non-operator market realized a transitory stabilization and increased slightly.

With the Group's deployment in digital economy, smart society and new infrastructure areas starting to bear fruit, the Group expects that the proportion of high-value businesses will gradually increase and the gross profit margin of the domestic non-operator market could stabilize and even further improve in the future, thereby driving the Group's overall gross profit margin. In fact, the domestic non-operator market has continued to be the largest contributor to the increase in gross profit of the Group. In the first half of 2021, domestic non-operator market contributed over 80% of the growth in overall gross profit, driving the overall profit to grow notably.
What was the Company's free cash flow in the first half of 2021? And what would be the trend going forward?
Free cash flow was RMB-1,515 million in the first half of 2021. The net cash outflow in the first half of the year was mainly affected by the cyclical cash flow pattern of the Group in the first half and second half of the year. Excluding the balance payment (approximately RMB663 million) made in the first half of 2021 for the property acquisition in 2020 to serve as the bases for the smart production, operation as well as research and development, cash flow in the first half of the year improved over the same period of last year, and such change was mainly because the Group persisted in being value-driven, enhanced working capital management with effective clearing and settlement of accounts receivable while expanding business.

The Group will continuously adhere to the effective value-driven principle and carry out working capital management initiative to strengthen management of accounts receivable, accounts payable, prepayment and project delivery, and endeavour to maintain healthy financial position.
What is the Company's progress on enterprise reform? And what is the future plan for enterprise reform?
The Group has been proactively pursuing enterprise reform and has been included in the list of "Double-hundred Enterprise" for State-owned Enterprise Reform since 2018. Confronting a new development stage, the Group has actively sought strategic investors with strategic synergy and business complementarity in the past three years in order to formulate new development landscape. Through the coordination with and the support by its controlling shareholder, China Telecommunications Corporation, the Group achieved significant breakthroughs in the first half of 2021.

In June 2021, the Group received a notification issued by China Telecommunications Corporation in relation to the gratuitous transfer of its 166,000,000 domestic shares of the Group (representing 2.40% of the total issued share capital of the Group) to State Grid Information & Telecommunication Technology Group Co., Ltd. ("State Grid ITT Group"). Upon completion of the relevant procedures of the share transfer, State Grid ITT Group will officially become a strategic shareholder of the Group. The Group has also entered into a Digital New Infrastructure Strategic Cooperation Framework Agreement with State Grid ITT Group.

The Group holds the view that the introduction of State Grid ITT Group as a strategic shareholder of the Company and entering into the Strategic Cooperation Agreement are beneficial to both parties by capitalizing on each other's advantages and resources as well as strengthening the strategic cooperation in the fields of informatization and intelligentization of the power industry, thus promoting the Group's development in vertical industries including power industry and new businesses, along with accelerating the Group's development in the domestic non-operator market. The introduction of a strategic shareholder could help the Company in optimizing the governance structure and raising the standard of corporate governance. In addition, the Strategic Cooperation Agreement is beneficial to the cultivation and development of the long-term strategic cooperative relationship, active exploration of effective cooperation mechanism, improvement of regular communication and cooperation mechanism between both parties, deepening in the cooperation, further promotion of the sustained, healthy and rapid development of both parties, and thus creating greater value for the shareholders.

Besides, the wholly-owned subsidiary of the Group, China Comservice Supply Chain Management Company Ltd. ("Supply Chain Company"), introduced four strategic investors (which are COSCO SHIPPING (Tianjin) Company Limited, Zhilian Shenzhen International Smart Logistics (Shenzhen) Co., Ltd., Guoxin Shuangbai No. 1 (Hangzhou) Equity Investment Partnership (Limited Partnership) and Gongqingcheng Orient Securities Sucheng Investment Partnership (Limited Partnership)) successfully in June 2021 and the strategic investors have injected a total of RMB900 million into the Supply Chain Company. After the completion of the capital injection, the aggregate equity interest held by strategic investors is approximately 26.015% of the enlarged share capital in the Supply Chain Company. The Supply Chain Company is the only integrated logistics enterprise in the domestic telecommunications industry with a "5A" qualification and takes the lead in promoting the development of supply chain business of the Group. The introduction of strategic investors with synergistic effect by the Supply Chain Company and building the Supply Chain Company into a leading enterprise of smart supply chain integrated services in the domestic ICT industry are beneficial to the strengthening of the Group's capabilities for professional operations and competitiveness in the supply chain business and fostering the Group's capabilities in general contracting for digital infrastructure. It could also facilitate the strategic deployment of the Group as a "New Generation Integrated Smart Service Provider", thereby achieving high-quality corporate development.

For the next step, the Group will implement the details of cooperation with strategic shareholders and optimize governance structure in terms of the board structure and internal mechanism. In addition, we will promote overall reform by communicating with other potential strategic state-owned or private investors, pursue reform on other subsidiaries and actively introduce share incentive scheme. Meanwhile, we will continue to progress on the reform of organizational production relations and internal system. Through comprehensive reform, we will enhance our competitiveness, market influence, development momentum and profitability.
Stepping into a new development stage during the "14th Five-Year Plan", what are the Company's strategic plans?
During the "14th Five-Year Plan" period, China will enter a new stage of development characterized by long-term positive trend of macro-economy, acceleration of digital economy in the social development, expedition in the construction pace of New Infrastructure represented by 5G, data centers and the Industrial Internet, and quickening in the process of social governance upgrade. The Group will adhere to the strategic position as a "New Generation Integrated Smart Service Provider" and uphold the mission and vision of "Building Smart Society, Boosting Digital Economy, Serving a Good Life", start the new development stage, practise the new development philosophy, and formulate the new development landscape. The Group will seize the important opportunities of digital transformation arising from Cyberpower, Digital China and Smart Society, focus on key industries, regions and customers, and fully leverage its advantages of "Builder of Digital Infrastructure", "Provider of Smart Products and Platforms", "Service Provider of Data Production" and "Guard of Smart Operation", so as to continuously promote the high-quality development of the Group.

The Group will attach equal importance to its organic growth and external development, and will seek partners for strategic collaboration, industrial collaboration and business collaboration, and strengthen the cooperation with telecommunications operators and key industrial customers to explore and establish the collaborative and symbiotic ecosystem. Through investing in strategic businesses, the Group will build the link of business ecosystem, and work with partners to jointly develop the social digitalization market on a market-oriented and win-win basis.
What capabilities or competitive strengths does the Company possess to seize the opportunities in the process of digital transformation across the society?
Under the acceleration in social digitalization, cyberization, intelligentization, and digital transformation of industries, single product and single service could no longer fulfill customers' requirement. Instead, the trend of demanding for full-cycle, continuously iterated, safe and expert integrated smart solutions will prevail. For new generation digital infrastructure capabilities, the Group possesses the top qualification for the highest-level and most comprehensive integrated delivery services in the informatization field, and full life cycle management service capability covering consultation, design, software and construction to satisfy the demand for integrated smart services that are full cycle, safe and expert from customers.

The Group adheres to the roadmap of "value-driven, seeking steady yet progressive growth and high-quality development" and persists in the position as a "New Generation Integrated Smart Service Provider". By leveraging the four roles of "Builder of Digital Infrastructure", "Provider of Smart Products and Platforms", "Service Provider of Data Production" and "Guard of Smart Operation", we focus on the key technology application and strengthen ecological cooperation in technology. The Group will take advantage as a listed SOE with hundred-billion revenue scale, unique 4T capabilities including Communications Technology, Information Technology, Data Technology and Operational Technology, decades of experience and technologies in telecom and informatization industries, as well as technology capabilities, platform capabilities, service and product capabilities. Meanwhile, we will take advantage on our neutral market position to construct symbiotic ecosystem in order to provide "cross-platform, cross-connection, cross-application, cross-region and cross-supplier" integrated smart services to our customers and create greater value.

In recent years, the Group has closely followed new trends and new characteristics of the macro-economy and the industry development, continued to increase investment in research and development, developed smart products and enhanced service capabilities and quality to satisfy new demand of markets and customers. The R&D investment during "13th Five-Year Plan" Period exceeded RMB14 billion. We have almost 30 IT companies spreading across the nation and over 10,000 R&D and technology talents. We have built up core capabilities in fields such as 5G, new data center, network and information security, cloud, IoT and blockchain and are well recognized in the industry. Our industry awareness increased that we ranked 4th in "100 Most Competitive Software & IT Service Enterprises 2021". Smart products and solutions have been enriching consistently that we currently have over 30 group-level products.

In addition, the Group has garnered resources to forge core platforms in the fields of network security, IoT and innovation middle platform. Among which, the self-developed network security core platform has been adopted in multiple projects by operators and customers in key industry sectors such as governments. Relevant products and services have been shortlisted into the Leader Matrix of "AQNIU", and the Group's industrial presence and influence in the network security sector are further elevated. The innovation middle platform and IoT platform self-developed by the Group have been officially deployed among subsidiaries at all levels, thus supporting the Group's cloud migration of maintenance business digitalization and research and development results, as well as the continuous innovation of service model and enhancement in operation efficiency. The IoT platform of the Group was selected as one of the IoT Demonstration Projects for the year of 2020-2021 by the Ministry of Industry and Information Technology, and was shortlisted in the "2021 China AIoT Industry Panoramic Map Report". Meanwhile, the Group has kept abreast of the latest development of new technologies, undertook in-depth research in the field of "Carbon Peak, Carbon Neutrality" and supported businesses such as the construction of data centers and 5G network to be green, energy-saving and environmental-friendly.
What was the latest dividend paid by the Company? What's the dividend policy of the Company?
The Board paid a final dividend of RMB0.1335 per share for the financial year ended 31 December 2020, representing a dividend payout ratio of 30%. Moreover, in view of the Company's good operating results and free cash flow level for the year, the Board also paid a special dividend of RMB0.0267 per share for 2020. Taking into consideration of the above factors, the Company's total dividend for 2020 was RMB0.1602 per share, representing a total dividend payout ratio of 36%. (Please refer to "Dividend History" for more details)

The Company attaches great importance to the returns of shareholders. Taking into the consideration of the long-term interest and sustainable development of the Company, and with the support of the Group's profitability, the Company strives to maintain the continuity and stability of the dividend policy. The factors to be considered by the Company when formulating the dividend distribution plan are as follows:
1. current and expected operating results and cash flow performance;
2. future business development strategies and operating position, as well as future capital needs;
3. daily working capital needs;
4. expectations of shareholders and investors; and
5. other factors that the Board deems appropriate.

 

Basic Information

What kind of Company is China Comservice?
China Comservice (China Communications Services Corporation Limited) is a leading service provider in the informatization sector in the PRC that adheres to the position as a "New Generation Integrated Smart Service Provider", plays the part in "4 Roles"1 and commits to "Building Smart Society, Boosting Digital Economy, Serving a Good Life". The Group provides integrated comprehensive smart solutions for the informatization and digitalization sectors. It is also the largest telecommunications infrastructure service provider in the PRC. Our services include telecommunications infrastructure services (TIS) covering design, construction, and project supervision and management; business process outsourcing services (BPO) covering network maintenance, property management, supply chain and products distribution; applications, content and other services (ACO) covering system integration, software development and system support, value-added services and other services. (Please refer to "Corporate Profile" and "History" for more details)

1 "4 Roles": "Builder of Digital Infrastructure", "Provider of Smart Products and Platforms", "Service Provider of Data Production" and "Guard of Smart Operation".
When was China Comservice listed?
The Company was listed on the Stock Exchange of Hong Kong on December 8, 2006. The offering price was HK$2.20 per share. (Please refer to "Share Information Overview" for more details)
Who are the major shareholders of China Comservice?
China Telecommunications Corporation is our controlling shareholder which holds 3,559 million domestic shares, representing 51.4% of our total issued shares. In addition, China Mobile Communications Group Co., Ltd., China United Network Communications Group Company Limited and China National Postal and Telecommunications Appliances Co., Ltd. hold 608 million, 236 million and 131 million domestic shares, representing 8.8%, 3.4% and 1.9% of total issued shares respectively. The public holding is 2,391 million H share, representing 34.5% of our total issued shares. (Please refer to "Shareholding Structure" for more details)
Who are the major customers of China Comservice?
All major telecommunications operators in China, namely, China Telecommunications Corporation, China Mobile Communications Group Co., Ltd., China United Network Communications Group Company Limited, and China Tower Corporation Limited are our customers. We also provide services to domestic non-telecom operator (the "domestic non-operator") customers and overseas customers. In the first half of 2021, revenue from domestic telecommunications operator customers accounted for 52.2% of total revenues, revenue from domestic non-operator customers accounted for 45.7% of total revenues and revenue from overseas customers accounted for 2.1% of total revenues.

While further developing domestic telecommunications operator market, the Group has also endeavored to expand the domestic non-telecom operator market. The Group proactively provides services, such as smart cities solutions, municipal infrastructure, intelligence building and cloud computing data center construction, to key customers such as government agencies and customers in the industries of construction, Internet & IT, transportation, electricity, etc.

Other than China, the Group's business also covers dozens of countries and regions globally, and its overseas customers are mainly located in the emerging markets including Southeast Asia, the Middle East and Africa. (Please refer to "Our Business" for more details)
What services does the Company provide in domestic non-telecom operator (the "domestic non-operator") market specifically?
The Group has been paying close attention to the development trend of industrial digitalization. Through innovation and transformation, the Company achieved rapid business growth in domestic non-operator market and sustained optimization of its revenue structure. Through replicating its experiences and technologies in serving domestic telecommunications operators, enhancing research and development of projects and products, as well as strengthening the building of our marketing team, we proactively provide the series of smart-typed comprehensive solutions to our key customers such as government agencies and customers in the industries of transportation, electricity, Internet & IT and construction, etc. Also, we provide our customers with cloud computing data center construction, information security and city pipelines engineering services, etc. Our all-round services include smart-typed comprehensive solutions, communications network planning and design, construction, maintenance outsourcing, system integration, communications network support and development of software and hardware, application software development, voice value-added service and e-Commerce certification, as well as e-Commerce information platform service for SMEs.
What are the businesses under Telecommunications Infrastructure (TIS) Services of the Company?
The Group is the largest telecommunications infrastructure service group in the PRC, providing a full range of telecommunications infrastructure services to telecommunications operators in China and overseas. These services include planning, design, construction and project supervision for fixed line, mobile, broadband networks and supporting systems. The Group also provides construction services of ancillary communications networks, integrated solutions for informatization and intelligentization solutions of industries to domestic non-operator customers such as government agencies, industrial customers and SMEs, as well as overseas customers. (Please refer to "Our Business" for more details)
What are the businesses under Business Process Outsourcing (BPO) Services of the Company?
The Group is the largest integrated provider of business process outsourcing services in the communications industry in China. The Company can provide customers with all-round quality outsourcing services including management of infrastructure for information technology ("network maintenance"), general facilities management ("property management"), supply chain and products distribution services. The target of our services includes domestic and overseas telecommunications operator customers, government agencies and enterprises customers. The Group focused on OPEX-driven business of domestic telecommunications operators, and strengthened the synergistic operation and brand building of OPEX-driven business. (Please refer to "Our Business" for more details)
What are the businesses under Applications, Content and Other (ACO) Services of the Company?
The Group provides system integration, software development and system support, value-added services to the domestic telecommunications operators and domestic non-operator customers, including government agencies, industrial customers and SMEs. (Please refer to "Our Business" for more details)

 

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Last Updated: 7 October 2021